If you need to return any goods to us please complete the returns slip provided with your order and post this back to us with the goods to be returned.
You must post the goods back to us at the following address:


Porselli Dancewear 
4 Frensham Road 
Sweet Briar Industrial Estate 
Norwich NR3 2BT



You can download a copy of the returns slip by clicking the link below: 
<a href='#' class="underline text-red-50">returnsform</a>



We recommend using a recorded delivery service as we do not accept responsibility for mislaid return parcels. All returns must be sent in re-saleable condition, in the original packaging and with the tags still attached.



We must receive the goods back within 28 days from the day after you receive the goods. Please note that Christmas gift orders made in December can be returned up to the end of January.



Please note that we will only pay the costs of return if the products are faulty or for one of the other reasons set out in clause 9.3 of our Terms & Conditions of Supply of Goods. We will refund you the price you paid for the products, by the method you used for payment within 14 days of receiving the products back from you. However, we may make deductions from the price (please see clause 9.5 of our Terms & Conditions of Supply of Goods for further details). 
If you wish to exchange a product for a different size or colour, please complete the returns slip and return it to us with the goods no later than 28 days after the day on which you originally received the goods. Providing we have the new item in stock and the new item has the same product code/reference as the original product ordered, we will pay for the postage of sending the new item to you (UK mainland only).



Unfortunately, we are unable to accept returns of special orders such as made to order and bespoke products or tights, under garments or cosmetic products if the packaging has been opened or any hygiene seal has been removed. Customers will be responsible for the delivery cost of returning any returned items which violate our returns policy to receive back their goods.



For full details of our returns policy please see our <a href="#" class="underline text-red-50">Terms & Conditions of Supply of Goods.</a>

Returns

Privacy Policy

Warranty

<h2>Additional information</h2>

<table class="woocommerce-product-attributes shop_attributes" aria-label="Product Details">
			<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_brand">
			<th class="woocommerce-product-attributes-item__label" scope="row">Brand</th>
			<td class="woocommerce-product-attributes-item__value"><a href="https://dancewear.co.uk/brand/katz" rel="tag">Katz</a>
</td>
		</tr>
			<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_colour">
			<th class="woocommerce-product-attributes-item__label" scope="row">Colour</th>
			<td class="woocommerce-product-attributes-item__value"><a href="https://dancewear.co.uk/colour/black" rel="tag">Black</a>
</td>
		</tr>
			<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_colour-group">
			<th class="woocommerce-product-attributes-item__label" scope="row">Colour Group</th>
			<td class="woocommerce-product-attributes-item__value"><a href="https://dancewear.co.uk/colour-group/black" rel="tag">Black</a>
</td>
		</tr>
			<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_size">
			<th class="woocommerce-product-attributes-item__label" scope="row">Size</th>
			<td class="woocommerce-product-attributes-item__value">children&#039;s UK size 13, children&#039;s UK size 13.5, children&#039;s UK size 1, UK size 2.5, children&#039;s UK size 1.5, UK size 3, UK size 3.5, UK size 4, UK size 4.5, UK size 5, UK size 2, UK size 5.5, UK size 6, UK size 6.5, UK size 7, UK size 7.5, UK size 8
</td>
		</tr>
			<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_size-group">
			<th class="woocommerce-product-attributes-item__label" scope="row">Size Group</th>
			<td class="woocommerce-product-attributes-item__value"><a href="https://dancewear.co.uk/size-group/kids-uk-5-13-5-eu-22-32-5" rel="tag">Kids UK 5-13.5 / EU 22-32.5</a>, <a href="https://dancewear.co.uk/size-group/uk-1-2-5-eu-33-35-5" rel="tag">UK 1-2.5 / EU 33-35.5</a>, <a href="https://dancewear.co.uk/size-group/uk-3-3-5-eu-36-36-5" rel="tag">UK 3-3.5 / EU 36-36.5</a>, <a href="https://dancewear.co.uk/size-group/uk-4-8-5-eu-37-42-5" rel="tag">UK 4-8.5 / EU 37-42.5</a>
</td>
		</tr>
			<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_gender">
			<th class="woocommerce-product-attributes-item__label" scope="row">Gender</th>
			<td class="woocommerce-product-attributes-item__value"><a href="https://dancewear.co.uk/gender/female" rel="tag">Female</a>
</td>
		</tr>
			<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_coo">
			<th class="woocommerce-product-attributes-item__label" scope="row">COO</th>
			<td class="woocommerce-product-attributes-item__value">UK
</td>
		</tr>
			<tr class="woocommerce-product-attributes-item woocommerce-product-attributes-item--attribute_pa_hs-tariff-codes">
			<th class="woocommerce-product-attributes-item__label" scope="row">HS/Tariff Codes</th>
			<td class="woocommerce-product-attributes-item__value">64042090
</td>
		</tr>
	</table>

Additional information

attribute_pa_colour

black

attribute_pa_size

childrens-uk-size-1

childrens-uk-size-1-5

uk-size-2

uk-size-2-5

uk-size-3

uk-size-3-5

uk-size-4

uk-size-4-5

uk-size-5

uk-size-5-5

uk-size-6

uk-size-6-5

uk-size-7

uk-size-7-5

uk-size-8

childrens-uk-size-13

childrens-uk-size-13-5

<h5>Why we ♥ this character shoe by Katz...</h5>
<ul>
<li>Cuban heel canvas character shoe</li>
<li>Pink elastic strap with popper fastening</li>
<li>Non-Slip suede sole</li>
<li>Suitable for grades 3 - 8</li>
<li>Approved by The Royal Academy of Dance</li>
</ul>

30042009120411

30042009120427

30042009120412

Cuban Heel Syllabus Character Shoe

variable

Katz

Black

Female

64042090

children's UK size 13

children's UK size 13.5

children's UK size 1

UK size 2.5

children's UK size 1.5

UK size 3

UK size 3.5

UK size 4

UK size 4.5

UK size 5

UK size 2

UK size 5.5

UK size 6

UK size 6.5

UK size 7

UK size 7.5

UK size 8

Kids UK 5-13.5 / EU 22-32.5

UK 1-2.5 / EU 33-35.5

UK 3-3.5 / EU 36-36.5

UK 4-8.5 / EU 37-42.5

Character Shoes

Uniforms

Girls

Academy Wear

Back 2 Class Kids

Relevé School of Ballet

Shoes

30042009120410

Cuban Heel Syllabus Character Shoe - Black, UK size 8

Cuban Heel Syllabus Character Shoe - Black, UK size 7.5

Cuban Heel Syllabus Character Shoe - Black, UK size 7

Cuban Heel Syllabus Character Shoe - Black, UK size 6.5

Cuban Heel Syllabus Character Shoe - Black, UK size 6

Cuban Heel Syllabus Character Shoe - Black, UK size 5.5

Cuban Heel Syllabus Character Shoe - Black, UK size 5

Cuban Heel Syllabus Character Shoe - Black, UK size 4.5

Cuban Heel Syllabus Character Shoe - Black, UK size 4

Cuban Heel Syllabus Character Shoe - Black, UK size 3.5

Cuban Heel Syllabus Character Shoe - Black, UK size 3

Cuban Heel Syllabus Character Shoe - Black, UK size 2.5

Cuban Heel Syllabus Character Shoe - Black, UK size 2

Cuban Heel Syllabus Character Shoe - Black, children's UK size 1.5

Cuban Heel Syllabus Character Shoe - Black, children's UK size 1

Cuban Heel Syllabus Character Shoe - Black, children's UK size 13.5

Cuban Heel Syllabus Character Shoe - Black, children's UK size 13

Brands

Cuban Heel Syllabus Character Shoe

Description

Why we ♥ this character shoe by Katz...

Description

Additional information

Customer Reviews

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